Privacy Policy
AI Frame Fix ("the App", "we", "our") respects your privacy. This policy describes the data we collect, how we use and store it, the partners who assist us, and the choices available to you.
Summary: We process videos and extract frames locally on your device. We do not upload your videos to our servers. We only collect minimal data necessary for app functionality, such as crash reports and advertising identifiers. We do not create user accounts, store personal information on our servers, or sell data to third parties.
1. Data We Collect
- Video Files: videos you select from your device's photo library or file system are processed locally on your device. Videos are never uploaded to our servers. Frame extraction and image saving are performed entirely on your device.
- Extracted Frames: frames extracted from videos are saved to your device's photo library or file system as you choose. We do not upload or store these images on our servers.
- Photo Library Access: the App requests permission to read videos you select and to save extracted images when you choose to save them. Access is limited to content you explicitly select or export.
- Optional Image Metadata: if you enable the metadata option in Settings, available information from the source video (such as creation date or location, when present) may be written into the exported image file on your device. This remains local unless you later share or upload the file yourself.
- Device & Diagnostics: basic device metadata, crash logs, and error reports collected via Firebase Crashlytics and Analytics to maintain service quality and stability.
- Advertising: If AdMob is enabled, Google may collect an advertising identifier (IDFA/AAID) for ad delivery, fraud prevention, and analytics. This may be used when ads are shown, including before saving or sharing frames.
- Share Functionality: when you use share features, the App uses your device's native share sheet to share an extracted image or an app download link. We do not collect or store shared content.
- App Settings: image format preferences (JPEG, PNG, HEIF), quality settings, time-display preferences, and metadata preferences are stored locally on your device using SharedPreferences.
2. How We Use Data
- Extract frames from videos you select and save them as images to your device.
- Display advertisements to support the free service (including before saving or sharing frames).
- Improve app stability and fix bugs through crash reports and diagnostics.
- Enable sharing of extracted frame images or the App download link via native share functionality.
- Load advertising and app-link configuration from our server so the App can display ads and share the correct download URL.
3. Sharing & Processors
We do not sell personal data. We share information only with trusted processors necessary to operate the App:
- Vercel: hosts the API endpoints that provide advertising and app-link configuration. No video or image data is sent to our server.
- Firebase (Google): Crashlytics and Analytics services for crash reporting, error diagnostics, and usage analytics to maintain service quality.
- Google AdMob: displays advertisements. Google may collect advertising identifiers and usage data according to their privacy policy.
Your videos and extracted frames are processed entirely on your device and are never transmitted to our servers or third parties by the App itself.
4. Retention & Deletion
- Video Files: videos you select are accessed only temporarily for frame extraction and are not stored by the App.
- Extracted Frames: frames you save are stored in your device's photo library or file system, which you can manage independently.
- App Settings: your preferences (image format, quality, metadata toggle, etc.) are stored locally on your device and can be cleared by uninstalling the App.
- Crash Logs: crash reports and diagnostics are retained according to Firebase Crashlytics default retention policies (typically up to 90 days) for service improvement purposes.
- Advertising Data: advertising identifiers and related data are managed by Google AdMob according to their privacy policy.
- Deletion requests: contact gunnylove@gmail.com and we will assist with any data deletion requests within our control.
5. Your Rights
- You can use the App without creating an account or providing personal information. All video processing is done locally on your device.
- You have full control over which videos you select and which frames you save. The App only accesses videos and photos you explicitly choose.
- You can turn off optional image metadata in Settings at any time.
- Opt out of personalized ads via system settings (iOS: Settings → Privacy & Security → Tracking; Android: Settings → Google → Ads → Opt out of Ads Personalization).
- Disable further diagnostic collection by uninstalling the App (this also removes local app preferences).
- Request information about data we may have collected by contacting us at gunnylove@gmail.com.
6. Children
The App is intended for general use. We do not knowingly collect data from children under the age of 13 (or the minimum age required by local law).
7. Security
We protect data with encrypted network connections (HTTPS), secure API endpoints, and industry-standard security practices. Your videos and extracted frames are processed entirely on your device and are never transmitted to our servers. Only advertising and app-link configuration settings are fetched from our server via secure HTTPS connections.
8. Contact
Email: gunnylove@gmail.com